Tool
FieldAware
FieldAware is an enterprise FSM platform acquired by GPS Insight in 2022, priced ~$195+/user/mo, offering scheduling, work orders, and fleet integration.
FieldAware overview
FieldAware is a field service management platform that has evolved through acquisition into part of GPS Insight’s broader fleet and field operations portfolio. Originally a standalone FSM platform serving mid-market field service organizations, FieldAware was acquired by GPS Insight in 2022, creating a combined offering for businesses managing both field service technicians and vehicle fleets. The platform serves HVAC, utilities, telecommunications, industrial services, and other sectors requiring structured work order management. Its target customer is a mid-market or enterprise field service organization with 20+ technicians and a formal operations structure.
Pricing
FieldAware does not publish pricing on its website. Based on industry accounts, pricing is approximately $195+ per user per month, making it competitive with ServiceTitan in the mid-market tier. As part of the GPS Insight portfolio, bundled pricing may be available for organizations purchasing both fleet tracking and FSM. Buyers should request a custom quote.
Strengths and weaknesses
The GPS Insight acquisition creates a genuine bundling opportunity for organizations that manage vehicle fleets alongside field technicians — something that most pure-play FSM platforms address only through third-party integrations. FieldAware’s configurable workflow engine accommodates diverse industry requirements. The weaknesses include limited public profile compared to more heavily marketed competitors, a pricing process that requires a sales conversation, and the inherent uncertainty of operating as an acquired product within a larger parent company.
When to pick FieldAware (and when not to)
FieldAware is worth evaluating for mid-market field service organizations that already use or are evaluating GPS Insight for fleet tracking, as the bundled platform creates operational and cost efficiencies. For trade contractors (HVAC, plumbing, electrical) evaluating FSM as a primary requirement without fleet tracking needs, ServiceTitan, BuildOps, or FieldEdge are likely more purpose-built options.
Editor's score by market
How FieldAware scores across the industries we cover
Average 8.2/10 across 2 industry-specific evaluations by Chip Alvarez. Higher scores indicate stronger fit for that trade; click through to read the full market roundup.
| Market | Score | Verdict |
|---|---|---|
| Best Job Scheduling Software for Field Service | 8.4 | Best auto-matching of techs to jobs for mid-size HVAC and trade contractors |
| Best Software for Facilities Management | 8.0 | Best for facilities teams running GPS Insight fleet tracking |
Pros
- Integration with GPS Insight fleet tracking creates a unified operations platform
- Covers the full work order lifecycle for mid-market field operations
- Configurable workflows accommodate diverse industry requirements
- Enterprise-grade security and audit capabilities
Cons
- Pricing not published; requires a sales engagement
- Less brand recognition than ServiceTitan or ServiceMax in the FSM market
- Integration complexity for non-GPS-Insight fleet systems
- Product roadmap affected by acquisition integration priorities
Integrations
Featured in our reviews
Where FieldAware shows up in our hands-on testing — best-of roundups, head-to-head comparisons, and category picks.
- Best of Best Software for Facilities Management
Independent picks for the best FSM software for facilities management teams in 2026 — scored on work orders, asset tracking, and reporting.
- Best of Best Job Scheduling Software for Field Service
The scheduling tools that actually get the right tech to the right job on time — independently scored for dispatch, routing, and mobile.
- Comparison FieldAware vs SharpSpring: FSM vs Marketing CRM (2026)
FieldAware is a true field service platform; SharpSpring is a marketing-CRM tool. Why these aren't apples-to-apples and which one fits.
- Comparison ServiceTitan vs FieldAware: Trade Contractor FSM Compared
ServiceTitan wins on scheduling depth and CRM; FieldAware wins on reliability and simplicity. The unvarnished breakdown for trade contractors.
References
Pricing and feature data current as of April 26, 2026. Verify with vendor.