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Oracle Utilities
Oracle Utilities is a purpose-built BSS/OSS and field service platform for investor-owned utilities, integrating billing, network, and crew operations.
Overview
Oracle Utilities is Oracle’s purpose-built suite for the utilities vertical, addressing the unique combination of regulated billing, network operations, meter data, asset lifecycle, and field crew dispatch that investor-owned utilities and large public power authorities require. Unlike horizontal FSM platforms, Oracle Utilities embeds the customer information system (CIS), meter data management (MDM), and outage management together with field execution, so a meter swap, restoration job, or planned-outage crew dispatch flows through a single regulated platform.
Pricing
Oracle Utilities is sold under enterprise contracts. Picks data shows pricing typically starts around $33,000/month and scales into $100,000+/month for large IOUs, with multi-year commitments and significant professional-services investment for implementation. Total cost reflects the regulatory complexity of utility operations and the breadth of modules deployed (CIS, MDM, network, work and asset, mobile workforce). Engage Oracle directly for a scoped quote based on customer count, meter population, and module scope.
Editor's score by market
How Oracle Utilities scores across the industries we cover
Average 8.9/10 across 1 industry-specific evaluations by Chip Alvarez. Higher scores indicate stronger fit for that trade; click through to read the full market roundup.
| Market | Score | Verdict |
|---|---|---|
| Best Utilities & Energy Field Service Software | 8.9 | Purpose-built BSS/OSS and field service for investor-owned utilities |
Integrations
Featured in our reviews
Where Oracle Utilities shows up in our hands-on testing — best-of roundups, head-to-head comparisons, and category picks.
- Best of Best Utilities & Energy Field Service Software
Independent picks for the best FSM software for utility and energy field operations — scored on outage management, compliance, and BSS/OSS fit.
Pricing and feature data current as of April 29, 2026. Verify with vendor.