Mitchell 1 Manager SE Truck Edition

Overview

Manager SE Truck Edition is shop management software from Mitchell 1, a Snap-on company headquartered in San Diego that says it has served repair shops since 1918. It is sold to shops that service Class 4-8 trucks and is built to work with TruckSeries, Mitchell 1’s truck repair information product. The store listing says it also includes Manager SE for cars and light trucks.

The product page lists plate-to-VIN decoding for Classes 4-8, estimates with the TruckLabor module, a heavy-duty parts eCatalog from FinditParts with more than 7 million SKUs, a scheduler, a work-in-progress screen, more than 180 reports and optional payment processing. Manager SE Inspections, released in September 2025 for auto and commercial truck shops, lets technicians run inspections on phones or tablets and send line items to customers for approval by text or email.

For fleet customers, a Mitchell 1 press release says fleets on FleetNet America can send service requests to the shop, get estimates, approve work, pay, and receive completed service records back in their own system. VOYOLink, a free feature in Truck Edition, sends vehicle health alerts from Geotab-equipped trucks into the shop system.

Pricing

Mitchell 1 publishes prices in its online store. Manager SE Truck Edition is $204 per month on a 12-month software lease with no activation fee. The With Labor version, which adds TruckLabor times, is $244 per month. Extra users are $15 per month, and Accounting Link, which moves invoices and costs into QuickBooks and other accounting packages, is $69 per month. The store says these prices are for new customers only, and it lists no free trial.

Strengths and weaknesses

The main draw is repair data. Labor times, parts lookup and VIN decoding feed the estimate. Technical support and one-on-one training come at no extra cost, and support runs 5:30 a.m. to 4:30 p.m. Pacific, Monday to Friday.

The limits are the platform and field work. Manager SE runs on Windows 10 or 11 with one host computer per local network, so it is office software. We found no Mitchell 1 page that describes a service-truck or road-call workflow for Truck Edition, so treat mobile repair support as unverified. A Mitchell 1 customer story features an on-site fleet repair company that uses Manager SE for billing and scheduling, but it does not say how its technicians use the software in the field.

When to pick Manager SE Truck Edition (and when not to)

Pick Manager SE Truck Edition if you run a heavy-duty shop, write most work in the bay, and want labor times and parts lookup inside estimates at a price you can check before calling sales.

Look elsewhere if most of your work happens from service trucks, or if you want browser-based software technicians can use from any device.