Fullbay

Overview

Fullbay is cloud shop management software for heavy-duty commercial repair. Its homepage says it is “built exclusively for every type of heavy-duty repair,” and it markets to both independent repair shops and fleets that run their own maintenance. Its contact page lists an office in Phoenix, Arizona.

Fullbay has a dedicated page for mobile truck repair. It says techs can log mileage on the way to a job and clock in to track labor hours from their phones, inventory can be tracked across locations and trucks, and estimates, service orders and invoices are paperless, with payment taken on the spot. PM intervals can be set by mileage, engine hours or calendar date, and Fullbay auto-generates service orders for upcoming and overdue PMs. The customer portal lets fleet customers view repair status, see technician photos and notes, schedule PMs and inspections, and pay invoices online. Shops can also set DOT, BIT and other inspection reminders.

Pricing

Express costs $149 per month for one user, on a month-to-month or annual agreement. Fullbay’s comparison table shows Express without PM tracking, technician assignment, real-time parts tracking or digital parts ordering. Those start at Basic, which covers one location and up to five users. The MOTOR labor guide, Nexpart and telematics start at Pro, and the MOTOR Truck Service Guide and Mitchell 1 ProDemand are Elite only. Basic, Pro and Elite are quote-only, Enterprise is priced by phone, and timesheet users cost $25 each on Basic and above. The pricing page lists no free trial of the core software.

Strengths and weaknesses

Fullbay covers most of the heavy-duty service workflow: unit history, PM by unit, estimates with labor guides, parts across trucks, a fleet portal and integrated payments. Its integrations page lists QuickBooks, MOTOR, Mitchell 1, Interstate Billing Service, FleetNet and Whip Around, plus telematics providers including Geotab, Motive, Samsara and Verizon Connect. Support runs Monday to Friday, 6 a.m. to 6 p.m. MST, backed by a help center and the Fullbay Learn training platform.

The weak spot is cost clarity. The only published price is for a plan that lacks the PM and technician-assignment features a mobile fleet operation depends on, so a real budget needs a sales quote. The pages we reviewed don’t name a public API, a native mobile app or offline use.

When to pick Fullbay (and when not to)

Pick Fullbay if you run service trucks or a shop plus road-call operation, and your fleet customers want PM schedules, repair status and online payment in one portal. Budget for Basic or higher if PM tracking matters, and Pro if you want labor guides or telematics.

A solo mobile tech who only needs estimates, invoices and the customer portal can start on Express. Look elsewhere if you need a published price for the plan you would actually use, or a documented public API.