Tool
Atera
Atera is a per-tech-priced RMM/PSA combo platform for small MSPs and break-fix shops, headquartered in Tel Aviv, Israel.
Overview
Atera distinguishes itself in the MSP tooling segment by pricing per technician rather than per endpoint — a structure that lets small MSPs scale clients without bumping into per-device fees. The platform unifies RMM (remote monitoring), PSA (ticketing, time tracking, billing), patch management, and basic field service into one product. Founded 2011 and headquartered in Tel Aviv, Israel.
When to pick Atera
Atera is the right pick for small MSPs and break-fix shops with under 25 technicians that want all-in-one RMM/PSA tooling without the integration overhead of separate products. For mid-market MSPs (25-200 technicians), ConnectWise and Autotask offer deeper PSA workflows. For enterprise IT operations, ServiceNow or Salesforce Field Service are better fits.
Editor's score by market
How Atera scores across the industries we cover
Average 7.0/10 across 1 industry-specific evaluations by Chip Alvarez. Higher scores indicate stronger fit for that trade; click through to read the full market roundup.
| Market | Score | Verdict |
|---|---|---|
| Best IT & Technology Field Services Software | 7.0 | Per-tech-priced RMM/PSA combo for small MSPs and break-fix shops |
Integrations
Featured in our reviews
Where Atera shows up in our hands-on testing — best-of roundups, head-to-head comparisons, and category picks.
- Best of Best IT & Technology Field Services Software
Independent picks for the best FSM software for IT and technology service teams — scored on ticketing, asset management, and integrations.
Pricing and feature data current as of April 29, 2026. Verify with vendor.