Arrivy

Summary

Arrivy markets itself as the “Arrivy Operations Cloud™,” a suite of four connected applications — Field Service Management, Dock Scheduling, Sales Ops Management, and Service Ops Management — built to “simplify workflows, connect teams, and deliver excellence.” Rather than a single-purpose scheduling tool, Arrivy’s pitch is a shared operations layer that can cover field crews, warehouse dock appointments, field sales reps, and multi-step service jobs from one account.

The company’s about page traces this back to 2017, when Arrivy was founded to replace long appointment windows, missed arrivals, and limited visibility with a system built for real-time dispatcher clarity, technician context, and customer communication. Soban Hameed is listed as Founder and CEO. That framing lines up with the core Field Service Management product, which remains Arrivy’s most established application and the one with published, self-serve pricing.

Pricing & Plans

Arrivy’s pricing page shows self-serve tiers for Field Service Management, while Dock Scheduling and Sales Ops Management are quoted based on operational needs.

• Standard Plan: $25/user, minimum of 3 full-access users, plus $29/month per additional full-access user. Each full-access user includes 2x limited-access users. Includes team scheduling and dispatch, customer and crew experience, SMS/email notifications, and reporting.
• Premium Plan: $50/user, same 3-user minimum and 2x limited-access-user ratio, plus $49/month per additional full-access user. Adds digital forms, route planning, advanced reporting, and one advanced integration.
• Enterprise Plan: Contact Us — tailored pricing with custom integrations, API access, webhook support, and dedicated product support.
• Trial: 14-day free trial, no credit card required.

Because both self-serve tiers require a 3-user minimum before per-user pricing applies, very small teams should model the full monthly cost (not just the per-user rate) before comparing Arrivy to competitors with lower minimums.

Key Features

• Scheduling and Dispatch
• Self Scheduling
• Crew Management
• Route Planning
• Quotes
• Work Orders
• Dispatch Dashboard
• Customer Experience
• Digital Forms
• Timesheet Management
• SAL AI, Arrivy’s newer AI-assisted feature introduced alongside the core feature set

Arrivy’s homepage groups these features under its four platforms — Field Service Management, Dock Scheduling, Sales Ops Management, and Service Ops Management — so the exact feature set a buyer gets depends on which application(s) they adopt.

Integrations

Arrivy advertises 50+ integrations, with the homepage and pricing page highlighting:

• Hubspot
• Google Calendar
• Samsara
• CompanyCam
• Salesforce
• Xero
• Square
• Current RMS
• Quickbase
• Pipedrive
• Calendly
• Zoho
• Intercom
• MoversSuite
• Google Drive
• Sharepoint
• Workday

Premium and Enterprise plans also unlock “advanced” and “custom” integrations, plus API and webhook access, per the pricing page’s feature comparison table.

Industries Served

Arrivy’s homepage lists these industries:

• Construction
• Moving
• Roofing
• Events
• Solar
• Delivery & Logistics
• Installation and Repair
• HVAC

The Dock Scheduling application also references warehouse and carrier/shipper coordination, but that is a lighter, adjacent use case sitting alongside Arrivy’s core field operations focus rather than a separate warehouse-management product.

Pros

• Four connected applications (Field Service Management, Dock Scheduling, Sales Ops Management, Service Ops Management) cover field, warehouse, and sales workflows under one brand.
• 50+ native integrations span CRM, accounting, telematics, and communication tools, including Hubspot, Salesforce, Samsara, Xero, and Square.
• Feature set covers the full field workflow: scheduling/dispatch, route planning, quotes, work orders, digital forms, and timesheets.
• 14-day free trial with no credit card required lowers the barrier to evaluate the platform.
• SAL AI signals ongoing investment in AI-assisted scheduling and support.

Cons

• Standard and Premium plans both require a minimum of 3 full-access users, adding cost for very small teams.
• Enterprise pricing is not published and requires contacting sales.
• Limited-access user ratios (2x per full-access user) add plan-structure complexity buyers need to model before purchasing.
• Four separate platforms under one brand mean buyers need to scope which application(s) they actually need before comparing cost.

Sources/References

• Arrivy homepage
• Arrivy pricing
• About Arrivy