Workshop Software

Overview

Workshop Software is cloud workshop management software based in Warriewood, New South Wales. Its story page credits James Mitchell as founder and says the product has 9,400+ users. The site lists support phone numbers for Australia, New Zealand, the US, the UK and a +27 South African line, and it has a UK garage page.

The mobile mechanic page targets operators who need to manage bookings, servicing, invoicing, and stock or tools away from a bay. It lists paperless inspections, quotes, job progress tracking, staff allocation, invoicing, WorkshopPay payments and automated reminders. The phone app handles bookings, jobs, photos and video, inspections with green/yellow/red ratings and tire details, and clocking on and off jobs.

The homepage lists truck repairers alongside auto electricians, farm machinery, RV and marine workshops. Its truck page mentions fleet scheduling and multi-day bookings, but it does not describe fleet customer accounts or unit-level maintenance plans.

Pricing

The get-started page lists three plans: Silver, Gold and Platinum. In the US, Silver is $149/month billed annually ($1,788 a year) or $169 billed monthly (get-started, read 2026-11-06). The page also lists prices in AUD (plus GST), GBP and rand, so check the figure for your country.

Silver already includes the iOS and Android app. Electronic inspections first appear on Gold, so most mobile mechanics will want Gold. Multi-site is Platinum only, and data import help costs extra on Silver and Gold. The page offers a free trial without stating its length or a minimum term, and some blocks mix up which currency a dollar figure is in.

Strengths and weaknesses

Integrations are the strongest point. The partner page lists Xero, MYOB and QuickBooks for accounting, Burson EzyParts, Repco, PartsTech and Parts Authority for parts, Mitchell 1 ProDemand and WorkshopData for repair data, plus Carfax, TireConnect and Podium. That covers the main suppliers in Australia and the US. The Australian App Store listing showed a 4.3 rating from 161 ratings when checked.

The gaps are fleet tools and clarity. There is no fleet portal, PM by unit or telematics link, and the partner page lists no API. Buyers should confirm their currency and plan inclusions before signing up.

When to pick Workshop Software (and when not to)

Pick Workshop Software if you run a mobile van, or a bay plus vans, in Australia, New Zealand, the UK or the US and want accounting and parts supplier links that match your market. Budget for Gold if you need inspections.

Skip it if your main customers are commercial fleets that expect unit histories, PM schedules and a portal, since the public site does not show those tools.