ShopView

Overview

ShopView is shop management software for heavy-duty truck, trailer and equipment repair shops. Its about page says the team ran truck shops for more than 22 years and built ShopView after going through four management systems. The company is headquartered in Alberta, Canada, and serves shops in the United States and Canada.

ShopView has a dedicated page for mobile equipment repair. It covers roadside breakdowns and emergency service calls, and says technicians can access unit history, add notes, track labor and update work orders from the field. Parts are tracked across service vans, shop inventory, warehouses and job sites. Techs document inspections, parts, labor, travel time and customer approvals on site, and work orders become invoices from the job site, the service truck or the office. Customers get a self-service portal. The core plan also includes scheduling, a time clock, digital inspections, payments, reporting and an AI assistant called ShopCoach.

Pricing

ShopView doesn’t publish a price. The pricing page says “No tiers. No hidden fees.” and lists work orders, invoicing, inventory, time tracking, reporting, the QuickBooks Online integration, the customer portal and support as included. The site navigation lists AccountingHub as an add-on and bookkeeping as a separate service. The free trial needs no credit card and can be cancelled anytime, and onboarding, training and data migration are free. The trial length and billing term aren’t stated.

Strengths and weaknesses

The mobile features are in the base plan, so a shop doesn’t have to move up a tier to dispatch road calls or track parts on its trucks. ShopView runs in the browser on desktop, tablet or phone. Its about page promises free, same-day support with a reply within 12 hours. The vendor’s reviews page claims a 5.0 rating from 30 G2 reviews and 24 Capterra reviews, which is a small base.

Integrations are thin. The site names QuickBooks, IBS, a VIN decoder and labor guides, with no telematics or parts-supplier connections. The pages we reviewed don’t name a native mobile app or describe PM intervals in detail.

When to pick ShopView (and when not to)

Pick ShopView if you run a heavy-duty shop with service trucks, want road calls, field updates, truck inventory and a customer portal without tier gating, and are willing to get a quote.

Look elsewhere if you need telematics data feeding PM schedules, a wide integration list, or a price you can check before talking to sales.