Trimble TMT Service Center

Overview

TMT Service Center is shop management software from Trimble’s transportation business. Trimble describes it as “a solution for medium and heavy-duty maintenance shops.” Its sibling product, TMT Fleet Maintenance, is pitched at fleets maintaining their own trucks (“Maintain your heavy-duty or medium-duty fleet”). Trimble’s developer documentation says the TMT web system “may be used by either fleets or service centers.”

The product page lists schedule and equipment management, billing, payments and contracts, plus optional modules: Shop Floor for scheduling, parts ordering, repairs and cost estimates; Trimble Invoice; TMT Payment Processing for card payments; and Warranty Recovery, which tracks maintenance data and sends alerts when a claim can be filed. Optional TMT Mobile Apps include TMT Mobile Mechanic, which Trimble says lets mechanics track labor and parts usage on their mobile devices, and TMT Parts Room for handheld inventory counts.

Trimble’s pages don’t describe Mobile Mechanic being used at a roadside or from a service truck, so treat field workflow as unverified. A 2019 Truck News article profiled Dieseltech Truck Repair in Burnaby, B.C., which runs shop and round-the-clock mobile repair for medium and heavy-duty units. It uses TMT Service Center to see which repairs on a job are complete, whether a technician has arrived on site, and when a unit’s next PM is due. That is one customer’s account in a trade publication, not a Trimble feature description.

Pricing

Trimble doesn’t publish pricing for TMT Service Center. The product page sends buyers to sales. Billing term and minimums aren’t stated, and Shop Floor, Invoices, Payment Processing, Warranty Recovery and the mobile apps are listed as optional, so ask for each by name when you request a quote.

Strengths and weaknesses

TMT Service Center suits shops that maintain trucks for fleets under contract: it covers contract billing, card payments and warranty recovery, and the developer documentation includes a REST API for connecting other systems.

Public detail is thin. The product pages don’t list support channels, hours or named accounting and telematics integrations, and we found no review-site ratings for this product. In the Truck News article, Dieseltech said the changeover “was not always easy” and required changing most of its processes, with Trimble helping through training and software fixes.

When to pick TMT Service Center (and when not to)

Pick TMT Service Center if you run a mid-size or larger medium or heavy-duty shop, maintain trucks for fleets under contract, and want warranty recovery and contract billing in one system.

Look elsewhere if you are a small shop that wants a published price and a quick setup, or if service trucks are your main workflow and you need it documented before you buy.