Torque360

Overview

Torque360 is cloud software for running an auto repair business. Its homepage lists mobile mechanics and heavy-duty truck shops among the shop types it serves, and its about page names Salman Sarwar as CEO and founder. The mobile mechanic page says operators run the job from a tablet at the job site with no computer required. Customers open the inspection report in any phone browser and approve the estimate with one tap. An approved estimate turns into an invoice with parts and labor already filled in.

Core tools include VIN and plate lookups through CARFAX and NHTSA, digital inspections with photos, video and voice notes, parts ordering with live pricing through PartsTech and Nexpart, and a built-in CRM that keeps vehicle and job history together. The truck repair page says it is “built for heavy-duty repair shops,” but it does not describe fleet customer accounts, unit numbers or preventive maintenance schedules.

Pricing

Torque360 publishes two plans. Starter is $89.99/month billed annually and allows five co-users. Turbo is $179.99/month billed annually with unlimited co-users. Supercharged, for multi-store businesses, is quote-only and includes TorquePay. The page lists a Payments Integration add-on at $499 and an Appointment Scheduler at $999 without stating whether those are one-time or recurring.

The plan split matters for mobile work. The Technician Mobile App, the Epicor by Mitchell 1 repair-time guides and the QuickBooks integration first appear on Turbo. The FAQ says there is no setup fee, though data migration can carry a charge.

Strengths and weaknesses

The mobile estimate-to-invoice flow is the main strength. A mechanic can look up the vehicle, inspect it, send the estimate, get approval and invoice from one device. Parts ordering and VIN lookups are on the cheapest plan.

The weak points are plan gating and fleet depth. A mobile team that needs a technician app or labor times pays Turbo pricing. There are no fleet account tools, unit-level PM or customer portal on the public site, and the integrations page lists no API.

When to pick Torque360 (and when not to)

Pick Torque360 if you are a mobile mechanic or small shop working mostly on cars and light trucks, you want published pricing, and you will pay for Turbo to get the technician app and Mitchell 1 labor times.

Skip it if fleet customers are a large share of your revenue and expect unit histories, PM schedules or a portal, since Torque360’s public pages do not show those tools.