Maintenance Care

Overview

Maintenance Care is a cloud-based computerized maintenance management software (CMMS) provider founded in 2003 and headquartered in Cambridge, Ontario, Canada, with a secondary U.S. office in Davenport, Florida. The company built its reputation serving senior living operators — assisted living, memory care, skilled nursing, hospice, and continuing care retirement communities (CCRCs) — where inspection readiness and equipment compliance records matter as much as day-to-day work orders. Its platform has since broadened to serve education, healthcare, property management, manufacturing, hospitality, and government facilities teams, but senior care remains its most distinctive niche. Maintenance Care runs work orders, preventive maintenance, asset tracking, parts and inventory, capital planning, and document storage from a single web platform, backed by the iMCare mobile app for iOS and Android.

Pricing

Maintenance Care publishes its pricing rather than hiding it behind a quote form, and it prices by flat rate rather than per user. The Free Edition covers up to 2 users with unlimited work orders but caps preventive maintenance at 3 tasks, 5 assets, and 3 vendors. The Work Order Edition runs $100/month with unlimited users, unlimited work orders, mobile app access, and vendor management, but without the deeper asset and preventive maintenance ceilings removed. The Enterprise Edition, at $225/month, removes those caps entirely — unlimited preventive maintenance, assets, vendors, and parts inventory — and adds multi-facility support, advanced/custom reporting, capital planning, document management, and integrations such as Zapier and Amazon Alexa. An All-In-Bundle at $500/month layers on add-on modules like housekeeping tracking, room booking, and IoT sensor integration.

Strengths and weaknesses

Maintenance Care’s clearest strength is pricing transparency paired with a flat-rate, unlimited-user model — a meaningful contrast to per-seat CMMS pricing when a facility has many requesters who only occasionally log a work order. Its senior-care specialization is also a real differentiator: the product’s preventive maintenance and document-storage workflows are built around the compliance and inspection cadence that assisted living and skilled nursing operators live with. User reviews consistently praise ease of setup and day-to-day usability. The tradeoffs show up at the edges: the free and entry tiers cap preventive maintenance tasks, assets, and vendors tightly enough that most real facilities will need to upgrade quickly, and some of the more advanced capabilities (capital planning, multi-facility support, advanced reporting) are reserved for the top Enterprise tier. Its integration catalog and reporting depth are also lighter than larger industrial EAM platforms built for heavy manufacturing environments.

When to pick Maintenance Care (and when not to)

Pick Maintenance Care if you run a senior living, assisted living, or skilled nursing facility (or a portfolio of them) and want a CMMS that treats inspection readiness and compliance documentation as first-class, without paying per user as your requester base grows. It’s also a reasonable low-cost entry point for smaller facilities teams in education, hospitality, or property management that want to start free and grow into paid tiers. Skip it if you need deep industrial EAM capabilities, heavy manufacturing-grade reliability analytics, or a large prebuilt integration marketplace — in those cases, a manufacturing-oriented CMMS or enterprise EAM platform will fit better.