Industry

Mobile Truck and Fleet Repair Operations

How mobile truck and fleet repair companies run road calls, preventive maintenance and inspection paperwork for fleet customers, before picking software.

Best software picks for the Automotive and Fleet Repair industry

Who this page covers

This page is about businesses that repair and maintain other people’s vehicles: mobile truck repair companies whose service trucks go to fleet customers, heavy-duty shops that run service trucks next to their bays, and mobile mechanics who work on cars and light trucks at the customer’s location. A fleet’s own in-house maintenance department is a different buyer with different software. So are specialty services such as commercial tire, fleet washing and stand-alone inspection apps.

For the ranked software list, see our mobile truck and fleet repair software picks.

The shop side and the truck side

Most of these businesses have a shop side and a truck side. The shop side writes estimates, buys and sells parts, tracks labor and sends invoices. The truck side takes a road call, drives to the customer and does the work there, then gets a signature before leaving. A general field service tool can schedule a truck, so ask whether it also tracks each customer vehicle by unit number, mileage and engine hours. With a shop system, ask the opposite question: does it have a mobile app built for service trucks?

Vendor pages show how the specialists handle both. ShopView manages road calls and turns a mobile work order into an invoice from the service truck. Pluss sells a Mobile Service app that creates dispatch tickets, records travel time and syncs back to its PTM Vision shop system. BrightOrder lets each service vehicle in EMDECS run as its own shop, so each truck’s parts and tools are tracked separately.

Preventive maintenance

Fleet customers want their trucks on the road, and scheduled preventive maintenance is work a repair company can plan around. The software has to know when each customer vehicle is due. Fullbay, for example, sets PM intervals by mileage, engine hours or calendar date and creates service orders for upcoming and overdue PMs. Check which plan includes this before you buy: Fullbay’s $149-a-month Express plan doesn’t include PM tracking, according to its pricing page as read on 2026-11-06.

Inspection paperwork

Much of a fleet repair company’s work keeps its customers’ trucks compliant, and the rules decide what records the customer needs. Under 49 CFR 396.11, drivers report defects at the end of each day’s work, and the carrier keeps the report and certification of repairs for three months. 49 CFR 396.17 requires each commercial motor vehicle to pass an inspection at least once every 12 months, with the documentation on the vehicle. In California, the Highway Patrol’s Basic Inspection of Terminals program requires each regulated vehicle to be inspected at least every 90 days, with records kept for two years (CHP 800H).

Software that records the inspection, links each defect to a repair and shows the result in a customer portal saves the customer from chasing paper. Fullbay’s customer portal, for example, includes reminders for DOT, BIT and other inspections.

Mobile mechanics

A mobile mechanic who fixes cars at homes and workplaces has a simpler job to manage: booking, a digital inspection at the vehicle, an estimate, and payment before driving away. Tools such as AutoLeap, ARI and Orderry are built for that. AutoLeap also combines a fleet customer’s invoices into one statement (fleet management), which helps once you take on small business fleets. The mobile mechanic section of our picks compares their pricing.

Fullbay

From $149/mo

Fullbay is cloud shop management software built for heavy-duty commercial repair, with a dedicated mobile truck repair workflow. Techs log mileage and clock in…

Score8.2/10
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ShopView

Custom quote Single package with no tiers; price set per shop on request.

ShopView is shop management software for heavy-duty truck, trailer and equipment repair, built by former truck shop operators and headquartered in Alberta,…

Score7.3/10
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Pluss PTM Vision

Custom quote

PTM Vision is modular parts and service software from Pluss Software, a Kalispell, Montana company founded in 1984. It covers point of sale, parts inventory,…

Score6.5/10
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EMDECS

Custom quote Custom quote per fleet.

EMDECS is fleet maintenance and repair shop software from BrightOrder, founded in 1996 and headquartered in Mississauga, Ontario. It covers repair orders, PM…

Score7.1/10
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Shopmonkey

From $215/mo

Shopmonkey is cloud shop management software for auto repair businesses, with dedicated pages for mobile mechanics and heavy-duty truck shops. It covers…

Score7.5/10
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AutoLeap

From $179/mo

AutoLeap is cloud shop management software for auto repair businesses, with a mobile mechanic workflow and a fleet module. Mobile techs can inspect, pull labor…

Score7.4/10
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Key challenges in Automotive and Fleet Repair

  • Tracking each customer vehicle by unit, mileage and engine hours so preventive maintenance comes due on time
  • Dispatching service trucks to road calls and customer yards, and invoicing from the truck
  • Keeping inspection results, defects and repair sign-offs where the fleet customer can find them
  • Parts on the service truck: knowing what each truck carries and charging it to the right job

TYPICAL COMPANY SIZE

From one-truck mobile repair operators to heavy-duty shops running several service trucks alongside their bays

References

  1. eCFR: 49 CFR 396.11, driver vehicle inspection reports
  2. eCFR: 49 CFR 396.17, periodic inspection
  3. California Highway Patrol: Basic Inspection of Terminals (CHP 800H)
  4. Fullbay: fleet preventive maintenance
  5. ShopView: mobile equipment repair shop software