Position title
Field Service Software Consultant
Description

Field Service Software IO seeks a client-facing consultant to lead requirements discovery, software evaluations, and ROI modelling for contractors and service organizations adopting new Field Service Management (FSM) or field-ready ERP platforms. You’ll translate operational pain points into clear system requirements, run structured vendor comparisons, and guide customers through selection and early-stage implementation planning

Responsibilities
  • Facilitate on-site or virtual workshops to capture business processes, KPIs, and integration needs
  • Build side-by-side comparisons of leading FSM and ERP solutions, including TCO and payback analyses
  • Prepare executive-level recommendation decks and present findings to C-suite stakeholders
  • Collaborate with Solution Architects on high-level design and implementation roadmaps
  • Provide light project-management oversight during software pilots or proof-of-concept phases
  • Contribute thought-leadership articles and tool reviews for FieldServiceSoftware.io
Qualifications
  • 5+ years consulting or solution-design experience in field service, construction, utilities, or similar industries
  • Deep knowledge of at least two major FSM platforms (e.g., Microsoft Dynamics 365 Field Service, ServiceTitan, Simpro) and one ERP suite
  • Proven ability to develop ROI/TCO models and articulate business value to executives
  • Strong workshop facilitation, technical writing, and presentation skills
  • Bachelor’s degree in Business, Engineering, Information Systems, or equivalent experience
  • PMP, Prosci, or comparable certification is an asset
Job Benefits
  • Fully remote (North America preferred) with flexible hours
  • Annual professional-development budget & paid certifications
  • Health, dental, and vision plan (Canada or U.S.)
  • 20 days PTO + statutory holidays
  • Profit-share bonus tied to successful project delivery
Employment Type
Full-time
Industry
Professional Services
Job Location
8024 Glenwood Ave, Raleigh, NC, #108, USA
Working Hours
40 hrs per week, core hours 9 am – 5 pm ET
Base Salary
$95,000-$120,000 Per year
Date posted
July 9, 2025
Valid through
July 8, 2026
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